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WINenergy provides products and services to efficiently facilitate the on-selling of electricity and other utility services to your tenants or residents. WINenergy ensures all legislative and legal requirements are adhered to in the provision of energy in an embedded network.
The comprehensive list of services provided by WINenergy enables us to provide a total solution. However, the products and services provided by WINenergy will vary from client to client as each client may want to participate in the on-selling process to varying degrees.Naturally there are plenty of issues to be faced when making the move to energy on-selling to your tenants or residents. However, WINenergy is able to help every step of the way. We can:
- secure exempt retailer status for property managers
- liaise with energy consultants, energy suppliers and building managers
- provide meters and meter reading technology, if required
- manage the technology project
- alert your tenants to be benefits of the new supply arrangement
- prepare supply agreements
- supply customer information
- provide accurate billing to end users
- establish payment options, including POSTbillpay, B-Pay, Credit Card, and Cheque
- collect payments and distribute funds
- monitor site performance
- manage customer service and dispute resolution
- assess credit risk of end users
- comply with retail, metering and distribution code
WINenergy provides an integrated customer management service. Using the latest in metering and billing technology, accurate and timely billing of energy consumption and service fees is ensured. WINenergy utilises products and services of reputable third party providers, ensuring compliance with all legal and regulatory codes (federal and state).
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